Terms of Service

By hiring Petal & Frame to press your bouquet or event flowers you agree to the following:

You consent to allow Petal & Frame to preserve your flowers and construct your keepsake frame using Petal & Frame’s discretion. Retainers are non-refundable and will be subtracted from your total balance.

You have reviewed our work and determined that our artistic style aligns with your desired outcome for your own bridal or event flowers. Please note that certain flowers may undergo visual changes when pressed, such as roses. Further examples of our work can be viewed on our website or Instagram account@petal_and_frame.

I understand that due to limited space and resources, Petal & Frame can only accomodate a specific number of orders per date. In the event that you must cancel your order, the retainer is non-refundable.

You acknowledge that you are responsible for arranging the shipping, pickup, or drop off of your flowers to the Petal & Frame studio in Fort Collins, Colorado.

Petal & Frame shall not be held liable for any damages to your flowers occurring prior to their arrival at our studio, as the condition of the flowers before preservation significantly impacts the quality of the preserved flowers.

Your bouquet will be worked with in the condition that it is received.

All memorabilia (i.e. invitation, pictures, etc.) intended to be incorporated into your frame must be provided at the same time as your flowers. Failure to provide said memorabilia may result in the completion of your frame without them.

Any unpressed stems will not be returned. However, ribbons, ornaments, and unused pressed flowers will be returned.

Throughout the pressing process, your flowers may undergo alterations in color, shade and appearance. Subsequently, upon completion of the frame, the flowers may further fade and undergo color changes over time.

We reserves the right to use photographs and videos of frames for marketing and advertising.

You grant creative liberty to Petal & Frame to design your frame. Prior to finalizing, we will send a mockup photo and allow for two sets of revisions.

All keepsakes are individually crafted and all transactions are considered final. No refunds will be issued. In the event your flowers are damaged during the preservation process, Petal & Frame will replace said flowers but will not be liable for any additional damages. Petal & Frame reserves the right to replace flowers that don’t preserve well with high-quality substitutes.

Your frame is estimated to be completed within approximately 16 to 20 weeks following the receipt of the flowers.

Unpaid balances upon completion shall incur a storage fee of $25 per calendar month.

All completed keepsakes must be retrieved within 4 weeks from the finish date; otherwise, they shall be deemed abandoned and become property of Petal & Frame.

If you have any questions regarding these terms, feel free to email Natalie at petalandframe@gmail.com